Signposting expectant parents, parents of babies (0-12 months), and professionals to current evidence-based guidance
Common Questions Parents Ask About Babies Aged 0–12 Months
Last Guidance Review Date: 15/10/25
Next Guidance Review Date: 15/11/25
How Your Health Visitor Can Support You and Your Family ​
Baby Health Clinics [Health Visiting Services]
Health Visiting Duty Desks
​​​​​How Your Health Visitor Can Support You and Your Family
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Support for parents and families from pregnancy until a child is five years old
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Advice on newborn care, feeding (breast and bottle), and establishing routines
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Guidance on weaning and healthy eating
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Support with infant sleep and managing crying
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Monitoring of child development and growth
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Help with behaviour and emotional development
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Advice on immunisations and minor illnesses
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Support for parental mental health and emotional wellbeing
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Screening for postnatal depression
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Support around issues such as domestic abuse or safeguarding concerns
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Health and development reviews at key stages (new birth visit, 6–8 weeks, 1 year, 2–2½ years)
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Signposting or referral to other services like speech therapy or specialist health teams
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Help with accessing local parent groups and early years services
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Home visits and clinic appointments as needed
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Promotion of safe environments for children and families​
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Baby Clinics. At a baby clinic, health visitors offer a range of support and services focused on the health and development of babies and young children:
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Weighing and measuring your baby to monitor growth
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Health and development checks at key stages
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Advice on feeding, including breastfeeding, bottle feeding, and weaning
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Support with sleep, crying, and establishing routines
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Guidance on baby’s physical and emotional development
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Information on immunisations and managing minor illnesses
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Support for parental mental health and wellbeing
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Answering questions and addressing concerns about your baby
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Signposting to other services if additional support is needed
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A chance to talk about parenting and any challenges you may be facing
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You can contact your Health Visiting Team’s duty desk and request information about their baby clinics.​​
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Health Visiting Duty Desks A duty desk in a health visiting service is a point of contact where parents and carers can get advice, support, and referrals when a health visitor is not immediately available for a face-to-face appointment. Here's what it typically offers:
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Telephone advice and support on child health, development, and parenting
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Information about feeding, sleep routines, crying, and behaviour
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Guidance on common childhood illnesses and when to seek medical help
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Support for parental mental health and emotional wellbeing
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Advice on local services, groups, and resources for families
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Booking or rescheduling appointments with a health visitor
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Answering general queries about the health visiting service
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Escalation to a health visitor or referral to other professionals if needed
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The duty desk is usually staffed by a qualified member of the health visiting team and is designed to ensure parents can access help and information on the same day.​​​​​​​​​
References and Further Reading:
- Services and support for parents – NHShttps://www.nhs.uk/conditions/baby/support-and-services/services-and-support-for-parents/
- Your baby's health and development reviews – NHShttps://www.nhs.uk/baby/babys-development/height-weight-and-reviews/baby-reviews/
- Health visitor role overview – NHS Health Careershttps://www.healthcareers.nhs.uk/explore-roles/public-health/roles-public-health/health-visitor
These services are aimed at giving every child the best start in life.​
Please check the UK Health Visiting Directory if you need to contact your local Health Visiting Team.​



