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How Your Health Visitor Can Support You and Your Family ​

Baby Health Clinics [Health Visiting Services] 

Health Visiting Duty Desks

 

​​​​​How Your Health Visitor Can Support You and Your Family

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  • Support for parents and families from pregnancy until a child is five years old

  • Advice on newborn care, feeding (breast and bottle), and establishing routines

  • Guidance on weaning and healthy eating

  • Support with infant sleep and managing crying

  • Monitoring of child development and growth

  • Help with behaviour and emotional development

  • Advice on immunisations and minor illnesses

  • Support for parental mental health and emotional wellbeing

  • Screening for postnatal depression

  • Support around issues such as domestic abuse or safeguarding concerns

  • Health and development reviews at key stages (new birth visit, 6–8 weeks, 1 year, 2–2½ years)

  • Signposting or referral to other services like speech therapy or specialist health teams

  • Help with accessing local parent groups and early years services

  • Home visits and clinic appointments as needed

  • Promotion of safe environments for children and families​

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Baby Clinics. At a baby clinic, health visitors offer a range of support and services focused on the health and development of babies and young children: 

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  • Weighing and measuring your baby to monitor growth

  • Health and development checks at key stages

  • Advice on feeding, including breastfeeding, bottle feeding, and weaning

  • Support with sleep, crying, and establishing routines

  • Guidance on baby’s physical and emotional development

  • Information on immunisations and managing minor illnesses

  • Support for parental mental health and wellbeing

  • Answering questions and addressing concerns about your baby

  • Signposting to other services if additional support is needed

  • A chance to talk about parenting and any challenges you may be facing

  • You can contact your Health Visiting Team’s duty desk and request information about their baby clinics.​​

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Health Visiting Duty Desks A duty desk in a health visiting service is a point of contact where parents and carers can get advice, support, and referrals when a health visitor is not immediately available for a face-to-face appointment. Here's what it typically offers:

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  • Telephone advice and support on child health, development, and parenting

  • Information about feeding, sleep routines, crying, and behaviour

  • Guidance on common childhood illnesses and when to seek medical help

  • Support for parental mental health and emotional wellbeing

  • Advice on local services, groups, and resources for families

  • Booking or rescheduling appointments with a health visitor

  • Answering general queries about the health visiting service

  • Escalation to a health visitor or referral to other professionals if needed

  • The duty desk is usually staffed by a qualified member of the health visiting team and is designed to ensure parents can access help and information on the same day.​​​​​​​​​

References and Further Reading:

- Services and support for parents – NHShttps://www.nhs.uk/conditions/baby/support-and-services/services-and-support-for-parents/

- Your baby's health and development reviews – NHShttps://www.nhs.uk/baby/babys-development/height-weight-and-reviews/baby-reviews/

- Health visitor role overview – NHS Health Careershttps://www.healthcareers.nhs.uk/explore-roles/public-health/roles-public-health/health-visitor

These services are aimed at giving every child the best start in life.​

Please check the UK Health Visiting Directory if you need to contact your local Health Visiting Team.​

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